CertGate ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and protect the information of our first aid and CPR instructors and our customers who purchase products from our website. By using our website and services, you agree to the terms of this policy.

We collect two primary types of information, depending on your relationship with us:

For Instructors:

When you register as a first aid or CPR instructor, we collect personal and professional information necessary to manage your profile and certification status, including:

• Full name
• Contact information (email address, phone number)
• Certification details and history
• Affiliation with training organizations

For Customers:

When you purchase a product from our website, we collect personal and payment information to process your order and provide customer support, including:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment information (e.g., credit card number, expiration date), which is processed by a secure third-party payment gateway and is not stored on our servers.

We use the information we collect for the following purposes:

• To manage and maintain instructor profiles and certification records.
• To process and fulfill product orders.
• To communicate with you regarding your account, orders, or services.
• To improve our website and services.
• To protect against fraud and ensure the security of our platform.

We take the security of your information seriously. Our website incorporates built-in technical, administrative, and physical safeguards designed to protect against unauthorized access, theft, and loss of your personal data. We regularly review and update our security measures to adapt to new threats and maintain the integrity of our systems.

CertGate will not sell, rent, or lease your personal information to third parties. We will only share or disclose your information in the following limited circumstances:

• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal process, such as a subpoena, court order, or government request.
• With Your Consent: We may share your information with your explicit consent or at your direction.
• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services (e.g., payment processors, shipping companies). These providers are contractually obligated to protect your information and are prohibited from using it for any other purpose.

You have the right to access and correct the personal information we hold about you. If you are an instructor or a customer with an account, you can typically view and update your information through your portal. If you need assistance or have questions about your data, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.